Our Testimonials
“Damages from water leakages is seriously not a joke.
Thanks to IGM Water Intrusion Specialist!
They detected, diagnosed and resolved my water leakage issue.
Best of all, it comes with a repair guarantee.
Leave your water leakage worries to IGM.”
Have contacted Sean from IGM several times to assist in water leakage/seepage cases and he has been very professional in carrying out the inspection and also providing advice.
I would like to compliment one of your staff Dinesh. Since December, Dinesh has attended to multiple water seepage issues at the condominium. he has shown professionalism and the sense of urgency to find the cause of the issue. he has provided quality service and report to the management and residents of glentrees.
The team is professional in their analysis and identifying the root cause. They are able to resolve the leaking problem and thoroughly good workmanship.
Good service was provided by Alvin the service engineer. He was prompt in his follow-up and was efficient to detect the water seepage problem. I particularly appreciated his chemical fusion method to resolve the problem which does not involve hacking.
Excellent Service, from start to finish. Had issues with Leak from roof terrace. Got initial inspection done, with detailed report, and clear work plan. All went well and with great service and punctual. Great communications throughout and follow-up. Will recommend to anyone with similar problems with no hesitation !
I have contacted Mr. Sean YapJun Xian, service engineer, for a pipe leakage linking to the unit below. His quick responses to my problem at hand helped to ease the pressure which was mounting. I’m impressed by his professionalism and I would certainly recommend him as the person to go to.
Met Dinesh when he came over for an assessment of our water seepage problems. Friendly and professional. He gave us a positive vibe that the problem will be taken care of properly. Fingers crossed!
Recently we had master toilet waterpipe leaking issues. They created lots of fungus and bad smells on the wall. I worried about my family’s health condition because of these problems.
I tried to find the professional people to solve this via various channels and got IGM contact from our condo management team. After contacting IGM, the staff came and investigated the exact location of water leaking quickly and proposed the proper solutions.
After all works from IGM teams, water leaking was completely stopped and the wet wall became fully dried. IGM did good jobs which are including the follow-up touch up paint to all affected area. They fulfilled all of my requests after work.
I will strongly recommend IGM to my friends and neighbours if they have any water seepage problems. Thank all of IGM staffs and good luck to you
This is my first time engaged IGM to fix my tiolet leaking pipe .
Wilson Peh came for the inspection, he Check thoroughly for the leaks and follow up with reports of his finding.
His worker, Shamim, is very skillful n independent and do a good job.
Wilson will follow up even after job done .
Will highly recommend IGM to friends n anyone who need leakages pipes repairs.
“Your attention to details, site planning, prompt response, proper site supervision, and good project management and advice are some of the qualities demonstrated throughout the duration of the assignment. As such, we are delighted with all aspects of the works undertaken by your company and will give our recommendation to all those who are in need of your services. Thank you for an excellent job and we look forward to working with your company again in the near future on our next requirement.”
“Generally, the work performance at site is good and professional. The feedbacks of the residents are all positive. Keep it up! Thanks for the effort to implement the work quality.”
我是BLK 6 #14-10 SUMMERDALE 的屋主, 这次是因顶楼向下层渗漏水, 请你们来解决问题.. 工程师 GAVIN HO 非常专业, 有果断敏锐的判断力. 工人 TAJUL 刻苦耐劳.认真专业, 手工好 .下雨天利用周围的条件搭棚继续工作, 一人顶三人用, 我们十分满意你们的工作 ! AU YEUNG HING YEE
“Provides excellent customer service as honesty and dedication are part of their company motto. This company always stands by us, regardless if it is under a normal or emergency situation. They’re a water seepage specialist that can help stop leak as they use advanced equipment and their qualified engineers guarantee the quality. Tip top after-sales service too!”
“The IGM staff is responsive and cooperative whenever there are complaints of defects in units. Their performance is effective and they satisfy the customer needs.”
“IGM is able to assist in the inspection and advise us regarding the units that face water seepage/leakage issues that has a sense of urgency. During the rectification, we prefer to work with the senior tech (Malaysia Chinese) as he even explained the source of issue and the follow-up process.”
Sean has been helpful and shows positive customer attitude.
Gavin is very responsive and professional. He has helped me in several water leaking cases and I would recommend IGM to anyone who encounters water leaking issues.
“IGM has provided outstading works and service. Anyone who has water seepage issues should seriously consider engaging them. Plus a warranty period is provided. You’re doing a fantastic job. Keep it up!”
“Very good knowledge in solving all issues. Dear IGM, as a water intrusion specialist, I had tested you many times and I must say that you have not failed us even in very difficult water leaks. Keep up the good work, Ivan and the whole team!”
“Pleased with the service provided by Wilson in troubleshooting the water leakage problem in my home toilet.”
“Good service from IGM. I use their service for most of my estates.”
IGM provides great service and prompt delivery. Wouldn’t fail to call them if there is a water leakage problem that other “professionals “ cannot solve.
“For my condo, I was able to try the services of IGM. I contacted Mr. Wilson from the Sales department and he handled my issue professionally and completed the work on time with excellent quality.”
“IGM has proven to be the specialist in water intrusion. You are Singapore’s one and only! I’m impressed by how productive and efficient you were in resolving my worries on water leakage.”
First encounter with Sean left a strong impression. His investigation was well targeted. The root cause was discovered within 15 mins. Another subsequent assessment affirms his expertise and analytical skill. His explanation was detailed, clear, and straightforward. Very glad to have found him as we constantly struggle to deal with leak issues as an interior design/ renovation company. Hope the upcoming waterproofing/ rectification works will be well-executed and completed.
“IGM was very prompt with the service call. They were able to detect leakage in a professional way. They also have helped us solve various cases of water seepage in the estate.”
“I have used IGM’s services multiple times to waterproof different parts of my home. They are very professional, using instruments and processes that ensure the job gets done. And even when issues happen afterwards, they get it resolved under warranty. One example is a bathroom leak that we couldn’t solve for years! IGM surveyed it twice because it was so difficult to pinpoint the source of the leak, and then fixed it within a day. They are not low cost, but it’s money well spent. Value for money, because the leaks get fixed and stay that way. This is better than paying multiple contractors and wasting lots of time and emotion and effort.”
“The first vendor I engaged couldn’t solve my water leakage issue. Someone recommended me IGM. IGM possesses special equipment for water leakage detection, pin-points on leakage root cause and provides a qualified report. Their engineer, Wilson, is helpful, pro-active, and knowledgeable. I will recommend IGM!”
“Sean from IGM is very professional and detailed when conducting investigations to find out the source of leakage. Their admin team is very responsive as well. Recommend IGM for their wide range of services and professionalism.”
Have engaged IGM for more than 10 jobs since 2014 for all complicated water seepage issues, and they always deliver
I must have a BIG THANKS and sincere appreciation to Ivan Goh from IGM… I am being victimized by an unreasonable neighbor who wrongfully claim damages against me to StrataTitle Board for leakages to their premises. I was glad that Ivan assisted me to investigate and found that the root causes of the leakages did not come from me. I thank Ivan again for his professionalism and expertise in proving my innocence and strongly recommended him as your Surveyor to protect your interest. Cheers…to the Truth